To better serve Medic patients, below are some of the most frequently asked questions received by the Billing Services department:
What are the billing rates for Medic?
Medic’s Fiscal Year Cycle
- Medic’s Fiscal Year (FY) cycle runs from July 1st through June 30th. As such, Medic is currently operating in FY 2018 which began on July 1st, 2017 and will end on June 30th, 2018.
How can I pay my Medic bill?
Click here to find Medic's, Payment Options.
What if I do not have insurance?
While Medic does not qualify patients for charity, we do honor discounts granted by Novant Health or Carolinas HealthCare System. Medic will apply the same discount amount, for patients who qualify for charity at either hospital system, to your Medic transport for the qualifying dates of service.
Please contact Billing Services at 704.943.6400 if you have any questions.
- Please contact Billing Services for alternative payment plan options.
What are your hours of operation?
The Billing Services department is open every Monday - Friday from 8:00 am to 5:00 pm.