Medic operates the busiest 9-1-1 Emergency Medical Services (EMS) agency in the state of North Carolina. Contrary to popular belief, Medic is more than just an ambulance service. From SWAT, medical research and the latest in prehospital medical training and equipment, Medic is among the nation’s top 1% of EMS agencies in terms of positive outcomes for Cardiac Arrest victims.

Different from many EMS providers, Medic partners with Charlotte and local fire departments’, first responder unit. Independently operated under Mecklenburg County, Medic’s responsibilities span 544 square miles. With several professional sporting venues, multiple college campuses and universities, two major lakes, a busy international airport, several major business centers and corporations, two nuclear power plants and a population over 1,000,000 people, Mecklenburg County is a diverse and exciting environment that Medic is proud to be a part of.

To save a life, hold a hand and be prepared to respond in our community when and where our patients need us is our Mission. Medic is proud to be one of the top-notch EMS providers in the nation.